Community Specialist (Guest Services Agent)
Category
Full-time
Company Name
Dash Hong Kong limited

Company information:

DASH Serviced Suites is a well-funded fast growing, technology enabled 5-Star Serviced Apartment brand. Our mission is to use technology, sharing economies and 5-Star hospitality to create hassle-free, cost efficient, hotel-like fully serviced accommodation options in the world’s most vibrant neighborhoods.

DASH Serviced Suites currently operates 200 apartments in Tsim Sha Tsui, Causeway Bay, Wanchai and Jordan.  The company is founded by a group of successful tech entrepreneurs, industry leading hoteliers, and a renowned property developer to become the “WeWork of Residential." With our landlord partners and unique “asset-light" business model, our serviced apartments inside modernized historical residential buildings are rapidly expanding into other vibrant neighborhoods and soon into other regions around the world.

You will be joining the founding team of our “DASH 2.0" business model, shaping the future of hospitality in Asia. We are creating a host-to- traveler marketplace (much like AirBNB) that is seamlessly operated with the consistency, standards, facilities, and amenities of a 5-star hotel.

Job Requirement:

Community Specialist (Guest Services Agent)

You are the Heart and core focal point for all guest inquiries, guest traffic and reservations, guest’s registration and providing information in a congenial manner for our Service Apartment.

Similar to the Guest Services Role in Hotel / Service Apartment, create and be part of a "start-up" and make a difference.

Responsibilities

  • Welcome guests upon arrival and maintain 5-Star satisfaction throughout stay.
  • Coordinate guest service related issues such as maintenance & housekeeping with other team members.
  • Ensure smooth logistics of linens delivery according to housekeeping schedule.
  • Occasionally check and QC properties for hygiene.
  • Support other teams such as pre-opening & maintenance. 

Desired Skills & Experience

  • Well organized, Proactive & Entrepreneurial - World Class!
  • Ability to effectively work with other teams - Maintenance, Sales, Housekeeping. 
  • Passion for hospitality to grow with the founders of the fastest growing companies in Southeast Asia
  • Fluent in English. Cantonese an advantage!

Highlights

  • Very fun, fast pace, innovative startup tech-company working environment.
  • Attractive salary and discretionary bonus.
  • Work closely with company founders!

If your hotel job is boring where little or no innovation / new ideas ever move forward, do something for yourself and join this disruptive, fast growing, innovative company to make an impact! 

 

Working Hours:

5 days a week

Salary:

Attractive salary and discretionary bonus.