Fellow
Alan Chan
Founder & CEO of OMNICHAT
Alan is a serial entrepreneur and the founder and CEO of Omnichat, an Omnichannel AI Social Messenger CRM that helps businesses drive sales and conversions through chat. With a strong background in digital marketing and e-commerce, Alan recognized early on that customer engagement was shifting toward real-time, conversational interactions. In 2017, he founded Omnichat to empower brands to convert visitors into customers through seamless chat experiences across multiple social and messaging platforms. Prior to Omnichat, Alan co-founded several successful ventures in the digital space, gaining deep expertise in business growth, technology innovation, and user experience design. Known for his forward-thinking leadership and passion for bridging technology with human connection, Alan continues to drive Omnichat’s mission to revolutionize how businesses engage and sell through conversations.
Company Introduction
Omnichat is an Omnichannel AI Social Messenger CRM designed to help businesses drive sales and conversion through chat. Founded in 2017 and headquartered in Hong Kong, Omnichat empowers brands to convert visitors into customers through real-time conversations across popular messaging platforms such as WhatsApp, LINE, FB Messenger, Instagram and WeChat—all managed in a single, unified system. By integrating AI-powered automation, CRM, and conversational commerce, Omnichat enables businesses to deliver personalized engagement at scale, boost conversion rates, and enhance customer loyalty. Our vision is simple yet powerful: to help businesses drive sales and conversions through chat. Trusted by leading retail and e-commerce brands across Asia, Omnichat continues to redefine how companies connect, engage, and grow through meaningful customer interactions.
Company Website
LinkedIn Address
https://www.linkedin.com/in/alan-ct-chan/