Salesforce Customer Experience Use Case Workshop for hackUST

In this workshop, our hackUST 2021 supporting organization, Salesforce, which is a customer relationship management solution that brings customers and companies together, will share about the current challenges and strategies in customer relationship management (CRM).

Rundown:

• Welcome by Salesforce
• Providing Superior Customer Experience in Digital Age & Use case sharing for hackUST
  - Salesforce - #1 CRM
  - Solving the Challenges in hackUST 2021
  - Sustainability for ‘Environmental / Energy Technology’
  - Traveler 360 for ‘Smart Travel Technology
  - Selling Unique Experience for ‘Food and Beverage / Catering Technology’
• Becoming Salesforce Talent
• Hands-on Session: Trailhead - The Fun Way to Learn Salesforce
• Q & A

Venue:

• Zoom URL: Click here to join!  (Meeting ID: 994 8650 4162; Password: 298670)

Registration:

• Log in to register on this page
• HKUST users: login via CAS
• Non-HKUST users: sign up for an account to log in and register

Pre-workshop Materials:

• Trailhead account registration + first badge demo slides
  
  https://trailhead.salesforce.com/users/ationg3/trailmixes/salesforce-administrator-superbadge
  https://trailhead.salesforce.com/users/ationg3/trailmixes/salesforce-app-builder-superbadge
  https://trailhead.salesforce.com/users/ationg3/trailmixes/salesforce-platform-developer-i-superbadge

• Salesforce Talent Alliance E-Book - http://bit.ly/3aKYoEM
• Salesforce Fundamental signup - https://trailhead.salesforce.com/calendar/fund-salesforce

Participants of hackUST 2021 are strongly recommended to join!